Consider a supply chain in which products move through multiple serial echelons before they are finally shipped to the end customer. In such a serial multi-echelon inventory system, inventory managers make dynamic decisions, called inventory replenishment decisions, to regulate inventory levels,...

We investigate the relationship between trust and inventory replenishment decision indicators in a triadic (three-echelon) serial supply chain. We consider two types of trust; trust in supplier and trust in customer. The extant behavioral operations literature on inventory management generally...

Whereas small and medium enterprises can answer the different business challenges through cooperation within collaborative networked organisations (CNOs), human aspects constitute a fundamental issue in these networks since it is neither organisations nor information systems but people that...

Trust is a significant role-playing factor in supplier-customer relationship and is known as a fundamental ingredient in supply chain. In this research, a multi-round trust measurement through questionnaires is administrated in the context of a laboratory experiment. We distinguish between trust...