The industrial Internet of Things (IoT) has been gaining significant momentum and is considered a promising technology for establishing a foundation for energy and carbon management in the manufacturing sector. Existing management studies commonly assume the availability of IoT data for all...

This study investigates the strategic effect of return policies in a dual-channel supply chain, in which a manufacturer can sell products directly to end customers and indirectly via an independent retailer. The manufacturer decides whether to implement a return policy in either the direct or...