We investigate learning-by-doing in the newsvendor inventory problem. An earlier study observed that decision makers tend to anchor orders away from the expected profit maximizing order. We study enhancements to the learning environment suggested by the behavioral literature. Extended experience...

Channel coordination using contracts is a topic that commanded a great deal of attention in the supply chain management literature. Several recent studies that tested the performance of coordinating contracts in the laboratory found that they fail to coordinate channels, and a major reason for...

We study assembly supply chains with multiple contractors. In such settings, the original equipment manufacturer (OEM) sometimes outsources component production to different contractors, and the final product revenue may depend on the performance of the slowest (or most unlucky) contractor. To...

This paper investigates how training and communication affect the bullwhip effect, in supply chains - an observation that orders become more variable as one moves towards the source of production. We study the issue in the laboratory using the Beer Distribution Game, and find that the visibility...

We developed a system for managing inventory at Jeppesen Sanderson, Inc., a major provider of aviation-information products. The system determines order quantities for charts used in flight manuals. These charts contain essential safety information that changes frequently, making standard...