We analyze a brand's disclosure of its supplier list to improve the suppliers' compliance with social and environmental sustainability standards. We develop a model of a buyer, a supplier, and an NGO; when a violation of the supplier occurs, the buyer and the supplier both incur penalties. Given...

Just-in-time scheduling has become ubiquitous in the service industries. While effective in reducing staffing level, hence labor cost, the potential impact of just-in-time scheduling on workers' productivity and the firm's revenue is not well understood. Using a dataset of 1,444,044 transactions...

In this paper, we study the fulfillment strategies of an omni-channel retailer that would like to leverage its established offline retail channel infrastructure to help its online sales. We consider a single newsvendor-type product that is sold in both online and offline channels to...