Background: Logistics service outsourcing in recent years has influenced the evolution of third-party logistics (3PL) providers across the globe. The study explored the evolving services of 3PLs and relational factors that influence the relationship with their customers. Methods: Qualitative...

Background: Supply chain networks (SCNs) have been interrupted by the COVID-19 pandemic, leaving them open to financial losses. SCs have been impacted by the pandemic, necessitating the adoption of sustainable practices and dynamic capacities to ensure resilience and performance. Several studies...