The purpose of this paper is to understand how fairness garners loyalty by breeding trust in the pharmaceutical wholesaler-pharmacy relationship. Specifically, the paper seeks to understand if e two dimensions of fairness – procedural and distributive – contribute differently in fostering...

The recent major disasters have surfaced the long-standing discussion on the importance of leadership in managing disruptions. Hurricanes Harvey and Irma demonstrate how supply chain disruptions are complicated, surprising, and often unforgiving to mediocre decisions. Leading organizations...