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Impact of service quality, image and relational aspects on satisfaction and loyalty in logistics outsourcing relationships
Juga, Jari; Juntunen, Jouni; Juntunen, Mari - In: International journal of shipping and transport … 4 (2012) 1, pp. 17-29
Persistent link: https://www.econbiz.de/10009487436
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External economies and confidence : a way to reduce logistics costs
Juntunen, Jouni; Juntunen, Mari - In: International journal of logistics : research and … 13 (2010) 5, pp. 329-337
Persistent link: https://www.econbiz.de/10008729413
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Latent classes of service quality, logistics costs and loyalty
Juntunen, Jouni; Juntunen, Mari; Juga, Jari - In: International journal of logistics : research and … 18 (2015) 5, pp. 442-458
Persistent link: https://www.econbiz.de/10011482340
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Outsourcing strategies in the security sector
Juntunen, Jouni; Juntunen, Mari; Autere, Vesa; Kess, Pekka - In: International journal of logistics economics and … 6 (2014/2017) 4, pp. 297-310
Persistent link: https://www.econbiz.de/10011889798