The study empirically investigates service provider firms' attempts to move to higher value-added market segments in competitive and fragmented markets; using logistics services as a context. Novelty is added by taking the provider not the customer or outsourcing actor perspective, common to...

Supply chain risk management follows three basic processes to manage supply chain risks: Identify, Assess and Mitigate. This paper considers a systems perspective towards managing these risks. It presents variables that may affect Next Generation Supply Chains and applies a System dynamics...