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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment
Lee, Tzong-ru; Lin, Jiun-Hung - In: International journal of logistics economics and … 1 (2007) 1, pp. 63-76
Persistent link: https://www.econbiz.de/10003751597
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Strategising customer voice-based quality improvement for logistics service providers
Lee, Tzong-ru; Lin, Jiun-Hung; Lenny Koh, S. C. - In: International journal of value chain management : IJVCM 1 (2006/07) 3, pp. 266-280
Persistent link: https://www.econbiz.de/10003472013
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The key factors for selecting C2C logistics companies in Thailand : an application of analytical hierarchy process and three ranking logic
Pongpanich, Rapee; Lee, Tzong-ru; Sinnarong, Nirote - In: International journal of logistics systems and management 21 (2015) 2, pp. 242-268
Persistent link: https://www.econbiz.de/10011397937
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Demand creating service : a hybrid model for identifying key selection criteria and service strategies of international express suppliers
Chang, Feng-Chung; Lee, Tzong-ru; Yen, Szu-Wei - In: Asia Pacific journal of marketing and logistics 27 (2015) 3, pp. 467-485
Persistent link: https://www.econbiz.de/10011381576
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Distribution system and logistics centres planning for agricultural products
Lee, Tzong-ru; Chen, Yenming - In: International journal of logistics systems and … 47 (2024) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10015064918
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Criteria for services of air cargo logistics providers: how do they relate to client satisfaction?
Meng, Shiang-min; Liang, Gin-shuh; Lin, Kuang; Chen, … - In: Journal of air transport management 16 (2010) 5, pp. 284-286
Persistent link: https://www.econbiz.de/10003990872