Background: Logistics service outsourcing in recent years has influenced the evolution of third-party logistics (3PL) providers across the globe. The study explored the evolving services of 3PLs and relational factors that influence the relationship with their customers. Methods: Qualitative...

Background: Centuries after its introduction in Africa, the western-style logistics system has not replicated the same results as it has in other parts of the world. The continent continues to grapple with poor logistics infrastructure and low intra-Africa trade at a time when governments in...