Operations strategy -- Process types -- Process layout types -- Facility design: supply, capacity and location -- Process technology -- Product and service design -- Process design -- Job design -- Operations planning and control -- Capacity management -- Inventory management -- Lean operations...

Operations strategy -- Process types -- Process layout types -- Facility design: supply, capacity and location -- Process technology -- Product and service design -- Process design -- Job design -- Operations planning and control -- Capacity management -- Inventory management -- Lean operations...