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Investigating the relationship between the business performance management framework and the Malcolm Baldrige National Quality Award framework.

Hossain, Muhammad Muazzem - 2009

The business performance management (BPM) framework helps an organization continuously adjust and successfully execute its strategies. BPM helps increase flexibility by providing managers with an early alert about changes and, as a result, allows faster response to such changes. The Malcolm...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10009475039

Leadership and knowledge management in an e-government environment

Ryan, Sherry D.; Zhang, Xiaoni; Prybutok, Victor R.; … - In: Administrative Sciences 2 (2012) 1, pp. 63-81

The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA's leadership triad and knowledge management in an e-government...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10012611839

Leadership and Knowledge Management in an E-Government Environment

Ryan, Sherry D.; Zhang, Xiaoni; Prybutok, Victor R.; … - In: Administrative Sciences 2 (2012) 1, pp. 63-81

The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10009646382

An empirical investigation of the Malcolm Baldridge National Quality Award framework using causal latent semantic analysis

Hossain, Muhammad Muazzem; Prybutok, Victor R. - In: International journal of business excellence 7 (2014) 2, pp. 148-167

Persistent link: https://ebvufind01.dmz1.zbw.eu/10010422247

Leadership and knowledge management in an e-government environment

Ryan, Sherry D.; Zhang, Xiaoni; Prybutok, Victor R.; … - In: Administrative Sciences : open access journal 2 (2012) 1, pp. 63-81

The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10012011969