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At America's service : how corporations can revolutionize the way they treat their customers
Albrecht, Karl - 1988
Persistent link: https://www.econbiz.de/10000749141
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Successful management by objectives : an action manual
Albrecht, Karl - 1978
Persistent link: https://www.econbiz.de/10000589321
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Service America! : doing business in the new economy
Albrecht, Karl; Zemke, Ron - 1985
Persistent link: https://www.econbiz.de/10000692928
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Service America in the new economy
Albrecht, Karl; Zemke, Ron - 2002 - Rev. ed.
Persistent link: https://www.econbiz.de/10001574380
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Campus-Management
Albrecht, Karl (contributor) - 2003
Persistent link: https://www.econbiz.de/10001762725
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La dimension service
Albrecht, Karl; Zemke, Ron - 1987
Persistent link: https://www.econbiz.de/10004304042
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Campus Management
Albrecht, Karl (contributor); Allgeier, Herbert (contributor)
Persistent link: https://www.econbiz.de/10004662790
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Service-Strategien
Albrecht, Karl; Zemke, Ron - 1987
Persistent link: https://www.econbiz.de/10004059029
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Business : the ultimate resource
Albrecht, Karl (contributor) - 2006 - 2. ed.
Persistent link: https://www.econbiz.de/10004869950