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Management
Human Resource Management
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Betriebsklima
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Dienstleistungssektor
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technological unemployment
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Großbritannien
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innovation
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Bowen, David E.
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Chase, Richard B.
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Cummings, Thomas G.
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Schneider, Benjamin
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Bowen, David Earl
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Sherwin-White, Susan M.
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The Jossey-Bass management series
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USB Cologne (EcoSocSci)
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Winning the service game
Schneider, Benjamin
;
Bowen, David E.
-
1995
Persistent link: https://www.econbiz.de/10004310103
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2
Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
Bowen, David E.
(
contributor
);
Chase, Richard B.
(
contributor
)
-
1990
-
1. ed.
Persistent link: https://www.econbiz.de/10004094980
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3
Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
Bowen, David Earl
(
contributor
); …
-
1990
-
1. ed.
Persistent link: https://www.econbiz.de/10013548634
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4
Service quality : research perspectives
Schneider, Benjamin
;
Sherwin-White, Susan M.
-
2004
Persistent link: https://www.econbiz.de/10004801711
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