Reports on a joint project between IBM and the London Business School, where over 700 factories have so far been visited in an international benchmarking study. The objective has been to understand how far they have adopted manufacturing best practice and what operational benefits they have...

This paper addresses, from a knowledge management perspective, the following question: How are companies choosing the information that is considered more important for the management of the manufacturing process? We analyze empirically, from a strategic approach, how different types and sources...