This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage. Relationships of perceptions and expectations of service quality, mean service adequacy (MSA) and mean service superiority (MSS) with service satisfaction and loyalty are...

New Zealand has gone through a radical metamorphosis since free market economics were introduced in the mid‐1980s. Marketing managers are particularly interested in the views of consumers about issues dealing with marketing activities. Negative views could signal consumer backlash against free...

Subhashitas or Subhashitani refer to Sanskrit shlokas that provide in few words or lines guidelines for human conduct and behavior. Subhashitas deal with not only the practical aspects of life but also with the philosophical perspectives of human existence. They represent ‘wise sayings in...

During recent years, Indian concepts have acquired a new prominence at the global level. Its roots go back to 1960s, when several Indian Spiritual Movements (ISMs) acquired a worldwide acceptance and presence. Transcendental Meditation (TM), ISKCON, Brahma Kumaries etc. are a few illustrations....

Paper presents HQD models such as OSHA model for behavioral analysis, CINE Matrix for Self Empowerment, Wisdom Matrix for Empowerment Action, Wisdom equation and MS Model for Holistic Development and their implications for leadership and corporate development

Evolution of Management Thought over last hundred years can be broadly classified in terms of four distinct eras viz. ‘Scientific' Management era (with its beginning around 1900), Human side era (with its beginning around 1960s) and the New Mantras era (with its beginning around 2000) wherein...

This paper presents the idea of Spirituality in Management through Management By Higher Consciousness (MBHC) based on Joining of Heart and Spirit (JHS) through ISRON (Inner Search for Realization of Oneness-Nirvana) approach to exploration of consciousness rooted in Indian spiritual traditions