This paper shows how certain management controls become more guiding than others in the management of new product development (NPD). We detail how the opportunity space within which managers maneuver NPD can be underpinned by a hierarchically arranged management control infrastructure governed...

The paper gives a grounded account of inter-organisational controls and work practices in the public sector to complement previous literature’s strong focus on inter-organisational customer-supplier relationships in the private sector. We draw theoretically on Hopwood’s (1974)...