Presents a proposal for an “Enterprise School of Management” in which organizations can greatly increase the productivity of their learning/training investments, by focusing on their key strategic issues. Gives an outline structure as to how to make that happen.

Aims to address the question “What does a learning organization learn about?” Proposes a syllabus approach which covers six key areas; learning about one’s job in the organization; learning about alignment of culture, values and strategy; learning about the likely future; learning about the...

Every organization adopts a different approach to making steps towards total quality. Describes a number of variables which are consistent with successful progress down the road towards total quality. Presents observation and analysis of 28 organizations whose quality managers are participating...