Purpose – This paper has been timed to coincide with the 25th anniversary of the publication of In Search of Excellence . Observing this anniversary, the paper aims to offer a critical review of the works of Tom Peters – a man vaunted as the guru of management. Reviewers have observed that...

Purpose – The purpose of this paper is to offer a critical review of the work of Tom Peters. Design/methodology/approach – Notes a degree of narrative experimentation in the works of Tom Peters. Offers a narrative typology to describe this narrative change, suggests a number of reasons for...

This paper offers a critical analysis of X‐engineering – an approach to management, which it is claimed refines and extends business process reengineering (BPR) to offer sustainable benefits to business and to the various communities, which constitute modern business organizations. Noting...