Purpose – In an economic environment characterized in recent years by globalization and the integration of economic processes, standardization in management systems has had a high growth. In this context, there has been a remarkable increase in certain standards, or norms, issued by...

Purpose – The purpose of this paper is to analyze whether the order or the strategy of management system standards (MSSs) implementation in an organization determines the level of integration of its standardized MSSs. Design/methodology/approach – Groups of organizations that follow...

Purpose – Management system standards (MSSs) have spread in an unprecedented manner in the last few years. Thus, there are now many companies that rely on more than one such standard to establish the criteria for organizational management systems (MSs). The objective of this article is to...

Purpose – To analyze the changes in the perceived benefits of ISO 9000 with the passage of time. Design/methodology/approach – An empirical survey of 399 companies conducted in 2002 in Catalonia (region of Spain). Findings – ISO 9001: 2000 registered organizations report benefits to a...

Purpose – In recent years, the number of management systems (MSs) has sharply increased. These MSs can be certified with, for example, the quality standard ISO 9001 or the environmental standard ISO 14001 and they can subsequently be integrated into one single, jointly managed system. The main...