Purpose – This study aims to examine the day‐to‐day problems that managers face in trying to be effective and the resources and solutions that they access as a means of dealing with these challenges. Design/methodology/approach – This research summarizes the results of 185 interviews...

Purpose – This introduction aims to highlight the special contributions made by the articles in this issue in understanding how emotions are implicated in the process of managing. Design/methodology/approach – Presents a model as a means of framing the discussion of the articles included in...

Purpose – The purpose of this paper is to consider the extent to which changes in communication media are associated with changes in the nature of manager-expatriate employee communications. Using an affordance lens, the authors explore how hierarchical level and communication medium interact...