Purpose – To investigate job satisfaction of middle and upper level managers working in 5‐star hotels and first‐class holiday villages and to note interests of tourism professionals regarding the subject of job satisfaction. Design/methodology/approach – Questionnaire technique was used...

Purpose – To provide accounting department management and employees issues to consider when building trust within an accounting department. Design/methodology/approach – A range of published (1994‐2005) publications, which aim to show the importance of building trust within an...

Managers spend most of their time asking questions. It is therefore of interest to them to be acquainted with some of the research conducted by survey methodologists, on asking questions. It appears at first sight that this is not an area that should give rise to any particular problems, but the...