Identifies and discusses a number of methodological issues which can arise in the design and administration of instruments for the purpose of large‐scale survey research in manufacturing strategy and practice. Describes two such surveys. Both were undertaken by researchers at IMD, Lausanne,...

Using a two‐round Delphi process among 92 manufacturing managers from around the world, assesses the appropriateness of a variety of performance measures. The Delphi process used a survey technique that was pioneered by Dixon, Nanni, and Vollmann to highlight gaps (high perceived importance to...