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Competition and the use of total quality management : an empirical study of Maltese manufacturers
Conti, Robert F. - In: Bank of Valletta review (1999) 20, pp. 1-9
Persistent link: https://www.econbiz.de/10001517710
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Developing an instrument for measuring TQM implementation in a Chinese context
Zhang, Zhihai - 1999
Persistent link: https://www.econbiz.de/10001436139
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Quality management practices in Indian manufacturing organisations
Saxena, Karunesh - 1997
Persistent link: https://www.econbiz.de/10000674190
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Kundenbeschwerden als Instrument des Dienstleistungscontrollings
Nedeß, Christian - In: Dienstleistungsoffensive - Wachstumschancen intelligent …, (pp. 101-119). 1998
Persistent link: https://www.econbiz.de/10001325144
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Qualitätscontrolling in Industrieunternehmen
Wildemann, Horst - In: Qualitätscontrolling, (pp. 11-17). 2000
Persistent link: https://www.econbiz.de/10001565760
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Continuous improvement
Best, Rick; Langston, Craig; Valence, Gerard de - In: Workplace strategies and facilities management, (pp. 1-8). 2003
Persistent link: https://www.econbiz.de/10001771988
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Total Quality Management für Industriebetriebe : Praktiken zur Leistungssteigerung
Weißmann, Sven - 2002 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001627902
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La calidad en la empresa industrial española
Merino Diaz-de-Cerio, Javier - 2001
Persistent link: https://www.econbiz.de/10001699388
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Quality : a critical introduction
Beckford, John - 1998
Persistent link: https://www.econbiz.de/10000647180