Work carried out to develop a quality improvement programme in a customised manufacturing situation is reported on. There were many influences on the host company that made quality improvement desirable. These included initiatives such as the United Kingdom′s National Quality Campaign, the...

A study carried out at UMIST of the operation of white‐collar circles in manufacturing firms is reported. Despite the problems associated with initiating and sustaining white‐collar circles, it is ot suggested that they should be avoided.

Outlines the establishment of Trafford Park Development Corporation and the subsequent setting up and development of the Trafford Park Performance and Quality Forum. The forum aims to benefit all companies by creating a more robust Trafford Park which will ideally safeguard the vast amount of...