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International journal of business excellence
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Hallmarks in the development of marketing: Chinese managers' market orientation and ability to deliver service quality
Pitta, Dennis A.
;
Smith, Darlene Brannigan
- In:
International marketing : emerging markets
,
(pp. 155-187)
.
2011
Persistent link: https://www.econbiz.de/10008937369
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Chinese managers' perceptions of their ability to deliver service quality
Smith, Darlene Brannigan
;
Pitta, Dennis A.
- In:
International journal of business excellence
2
(
2009
)
3/4
,
pp. 241-256
Persistent link: https://www.econbiz.de/10003879550
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