Purpose – To address two key problems facing the production department at the government pharmaceutical organization (GPO). They were a lack of productivity and performance measurement at the operational level, and a need to assess the functional readiness to undertake its own...

Purpose – The purpose of this paper is to identify the specific circumstances which require productivity information. It aims to help support the promotion of productivity for manufacturing firms belonging to the Federation of Thai Industries or FTI. Design/methodology/approach – The...