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Messung
Kano model
157
Customer satisfaction
110
Kundenzufriedenheit
98
Service quality
82
Dienstleistungsqualität
78
Quality management
67
performance measure
67
Qualitätsmanagement
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Performance-Messung
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Cloud Computing
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Cloud computing
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Directed acyclic graph
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cloud manufacturing
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Relationship marketing
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Scheduling problem
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Scheduling-Verfahren
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Algorithmus
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Prozessmanagement
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efficiency
17
privatization
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public and private relationship
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Online retailing
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Online-Handel
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Portfolio selection
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Portfolio-Management
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English
36
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Shahin, Arash
4
Melo, Fagner José Coutinho de
3
Medeiros, Denise Dumke de
2
Silveira, Amélia
2
Tontini, Gerson
2
Akasheh, Sajad
1
Albuquerque, André Philippi Gonzaga de
1
Apornak, Arash
1
Azevedo, Eduardo H. Malheiros de
1
Bi, Jian-Wu
1
Cambria, Erik
1
Caporin, Massimiliano
1
Carvalho, Raíssa Souto Maior Corrêa de
1
Cavacece, Ylenia
1
Chen, Mu-Chen
1
Chen, Wen-Yu
1
Chiang, Chun-Fang
1
Choudhury, D. K.
1
Cormican, Kathryn
1
Costola, Michele
1
Coy, Ronan
1
Cudney, Elizabeth A.
1
Dong, Ming
1
Fahimi, Milad
1
Fan, Zhi-Ping
1
Fotiadis, Anestis K.
1
Gremyr, Ida
1
Gulati, Uma
1
Gustavsson, Susanne
1
Ha Thu Nguyen
1
Harsij, Hossein
1
Hentati-Kaffel, Rania
1
Hsu, Chia-Lin
1
Hsu, Chia-Yuan
1
Huang, Chun-Han
1
Janatyan, Nasibeh
1
Jannin, Gregory
1
Jeon, Jeonghwan
1
Kim, Teak-Won
1
Koh, Jinhwan
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of productivity and quality management : IJPQM
4
The TQM journal : the international review of organizational improvement
3
Benchmarking : an international journal
1
Benchmarking : an international journal ; BIJ
1
Computational management science
1
Decision : official journal of Indian Institute of Management Calcutta
1
Economic modelling
1
Finance : revue de l'Association Française de Finance
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of business innovation and research : IJBIR
1
International journal of business performance and supply chain modelling : IJBPSCM
1
International journal of contemporary hospitality management
1
International journal of process management and benchmarking : IJPMB
1
International journal of production research
1
Investment management and financial innovations
1
Journal of air transport management
1
Journal of empirical finance
1
Journal of nonprofit & public sector marketing
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
1
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
1
Technological forecasting & social change : an international journal
1
The international journal of logistics management
1
Total quality management & business excellence
1
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ECONIS (ZBW)
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1
Service quality measurement of the public distribution system in the food grains supply chain
Paulrajan, Rajkumar
- In:
International journal of business performance and …
5
(
2013
)
2
,
pp. 131-147
Persistent link: https://www.econbiz.de/10010125961
Saved in:
2
ROE in banks : performance or risk measure? : evidence from financial crises
Moussu, Christophe
;
Petit-Romec, Arthur
- In:
Finance : revue de l'Association Française de Finance
38
(
2017
)
2
,
pp. 95-133
Persistent link: https://www.econbiz.de/10011892239
Saved in:
3
Structured products under generalized kappa ratio
Hentati-Kaffel, Rania
- In:
Economic modelling
58
(
2016
),
pp. 599-614
Persistent link: https://www.econbiz.de/10011647933
Saved in:
4
"On the (Ab)use of Omega?"
Caporin, Massimiliano
;
Costola, Michele
;
Jannin, Gregory
; …
- In:
Journal of empirical finance
46
(
2018
),
pp. 11-33
Persistent link: https://www.econbiz.de/10012103452
Saved in:
5
Evaluation of strategy portfolios
Wang, Anlan
;
Kresta, Aleš
;
Tichý, Tomáš
- In:
Computational management science
21
(
2024
)
1
,
pp. 1-27
Persistent link: https://www.econbiz.de/10014636777
Saved in:
6
Improving quality in public health service : an integrated approach to the Kano model and the balanced scorecard
Vasconcelos, Cleiton Rodrigues de
;
Carvalho, Raíssa …
- In:
Journal of nonprofit & public sector marketing
35
(
2023
)
2
,
pp. 215-241
Persistent link: https://www.econbiz.de/10014234453
Saved in:
7
How do interactions of Kano model attributes affect customer satisfaction? : an analysis based on psychological foundations
Tontini, Gerson
;
Solberg Søilen, Klaus
;
Silveira, Amélia
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010207252
Saved in:
8
Determinants of foreign direct investment : an analysis of Japanese investment in Ireland using the Kano model
Coy, Ronan
;
Cormican, Kathryn
- In:
Investment management and financial innovations
11
(
2014
)
1
,
pp. 8-17
Persistent link: https://www.econbiz.de/10010392216
Saved in:
9
Hospital service quality preferences among culture diversity
Wongrukmit, Patcharin
;
Thawesaengskulthai, Natcha
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 908-922
Persistent link: https://www.econbiz.de/10010393799
Saved in:
10
The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
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