Purpose – The purpose of this paper is to present an overview of a completed doctoral action research thesis that moved beyond focussing on the instrumentality of project actuality to explore project praxis as social process. Design/methodology/approach – Soft systems methodology is selected...

Purpose – The purpose of this paper is to emphasise projects as being part of a social process. It aims to move away from the traditional views that lay emphases on linear and predictable models of project practice to one that better highlights the complex nature of human interrelations....