This paper investigates strategies of European microfinance institutions (MFIs) and inclusive FinTech organisations to address financial and digital illiteracy among vulnerable customers. It reveals that both MFIs and FinTech organisations focus on personalised financial education, training and...

Fairness is a crucial concept in the context of artificial intelligence (AI) ethics and policy. It is an incremental component in existing ethical principle frameworks, especially for algorithm-enabled decision systems. Yet, unwanted biases in algorithms persist due to the failure of...