Purpose – The objective of this paper is to understand the success factors of mobile operators. Design/methodology/approach – Explores the business practices of leading carriers in Japan, South Korea, China, Europe and the USA. Findings – The paper finds several common characteristics in...

Purpose – This paper addresses some key management issues relating to developing mobile support for community healthcare (CHC) provision, such as support structures, service management and organization. Design/methodology/approach – The paper presents three generic examples that draw out the...

Purpose – The aim of the research is to discuss the design and development of a mobile application using two technologies known as software agent (SA) and mobile web services. Design/methodology/approach – The objectives were achieved by testing the integration of SAs and mobile web services...