In the mid-1980s a movement towards privatization and de-regulation of the telecommunications sector was begun. The sector has been privatized in most countries and subjected to regulatory reform. The major reform occurred in the late 1990s. Since then the internet and cellular-mobile industries...

There is growing evidence that low-quality customer service prevails in the mobile telecommunications industry. In this paper we provide theoretical support to this empirical observation by using simple game theoretical models where inefficient low-quality service levels are part of an...

Two mobile service pricing frameworks have developed around the world, calling party pays (CPP) and mobile party pays (MPP). With CPP, a wireline customer is billed for placing a call to a mobile phone, and there is no charge to the mobile customer for receiving the call. The mobile customer is...

Radio spectrum is a key input for mobile operators and the structure of the industry is strongly related to and influenced by the ownership of spectrum licenses. Spectrum is usually allocated for a limited duration and may or may not be tradable which further complicates the interaction between...

We examine how component changes affect network value. Theory indicates that increased component value can increase sales for network access. Using a panel of countries from 2003-2017, we test this by analyzing how the iPhone’s introduction in 2007 affected mobile broadband adoption. We find...