Purpose – The purpose of this paper is to develop a generic framework for hybrid (integrated deployment of system dynamics and discrete event simulation) simulation which can be applied in the healthcare domain. Design/methodology/approach – As hybrid simulation in an organisational context...

Discrete event simulation (DES) is widely known to be a quantitative research tool. A simulation modelling process is mainly based on feeding quantitative data into a model to produce quantitative results in a structured sequential process. Qualitative approaches to research take a less...

Purpose – The increase in business process management projects in the past decade has seen an increase in demand for business process modelling (BPM) techniques. A rapidly growing aspect of BPM is the use of workflow management systems to automate routine and sequential processes. Workflows...