Explores the relationships between statistical process control (SPC) and forecasting procedures. While both procedures are often applied and used in different contexts, a careful analysis shows that they go through the same stages that culminate in process or forecast monitoring. This apparent...

Optimal crew allocation and scheduling is an important issue in the management of a large fleet of taxis. Presents a modelling study of a taxi service operation in a Singapore public transport company, with the results adaptable for other similar operations. Proposes two quantitative techniques:...