Purpose The purpose of this paper is to enhance the understanding of what project complexity is, what drivers and factors that influence complexity and how consequences for organizational performance can be assessed. Design/methodology/approach The research is explanatory and based on literature...

The future trends with respect to globalisation, customer orientation, process orientation, and high productivity have led to increased focus on productivity and enterprise competitiveness. In order to improve competitiveness, it is necessary to measure performance. The classical approach to...