Silander, Katariina; Torkki, Paulus; Lillrank, Paul; … - In: International Journal of Operations & Production Management 37 (2017) 6, pp. 791-818
Purpose Modularity promises to relieve problems of complexity in service systems. However, limited evidence exists of its application in specialized hospital services. The purpose of this paper is to identify enablers, constraints, and outcomes of modularization in specialized hospital services....
