Our study examines the effectiveness of a novel approach intended to motivate employee behavior desired by the company, i.e., the use of a virtual slot machine that employees can play to possibly win gift card rewards of up to $500. We use proprietary data from a company that implemented an...

A significant and increasing number of North American organizations use tangible rewards to motivate their employees. Despite the widespread use of tangible rewards, there is limited understanding as to what makes them effective. Our study has two related purposes. First, we use a lab experiment...