Background: Ensuring access to health services for all is the main goal of universal health coverage (UHC) plan. Out-of-pocket (OOP) payment still remains the main source of funding for healthcare in Bangladesh. The association between barriers to accessing healthcare and over-reliance on OOP...

Online reviews have profound impacts on firm success in terms of sales volume and how much customers are willing to pay, yet firms remain highly dependent on customers' voluntary contributions. A popular way to increase the number of online reviews is to use product testing programs, which offer...

International norms and rules are created in international negotiations. A comprehensive survey shows that the satisfaction with negotiation outcomes varies between delegates, states and International Organizations (IOs), which is important as it has potential ramifications for state compliance...

The paper investigates the effect of adequate use of prenatal care on birth weight in Kenya using data from the Kenya Demographic and Health Survey of 2008 - 2009 together with additional administrative data. Both a single-level model and a multi-level model are estimated. The estimation...

Purpose Self-employed workers typically report higher well-being levels than employees. The purpose of this paper is to examine the mechanisms that lead to differences in work engagement between self-employed and organizationally employed high-skilled workers. Design/methodology/approach...

Purpose – The purpose of this study is to elucidate the determinants of economic resilience at various levels of analysis. While the economic benefits of regional clustering are well-documented, the impact of external shocks on regional clusters has only recently gained attention. This study...

Purpose – Previous research has emphasized the pivotal role that salespeople play in customer satisfaction. In this regard, the relationship between salespeople's attitudes, skills, and characteristics, and customer satisfaction remains an area of interest. The paper aims to make three...

Purpose By adopting a multilevel approach, this paper aims to examine the relationships among employee creativity and creative personality, domain expertise (i.e. individual-level factors), non-controlling supervision style and organizational learning culture (i.e. team-level factors). It also...

Purpose This study aims to investigate how hotel managers with incremental mindsets influence the organisational citizenship behaviours (OCBs) of their subordinates through the process of coaching. Design/methodology/approach Surveys were collected from managers and employees of 12 five star...

Purpose – The purpose of this paper is to simultaneously examine individual‐ and team‐level predictors of workplace victimization by applying two‐level modeling. Previous workplace victimization research has primarily been conducted on the individual level of analysis, which may be...