The purpose of this research was to conduct an exploratory study comparing email to face-to-face negotiations primarily focusing on emotions across the two negotiation environments. We used a bargaining task with a negative bargaining zone for the negotiation and pre- and post-negotiation...

Matz and Ebner consider the impending collision between teachers’ strong desire to use role-play and other simulation exercises, and the rise of online teaching, in which the students may never see each other. They outline a series of tools that might bring the central advantages of using...

This paper discusses new thinking emerging in the field of negotiation pedagogy. The past few years have seen shifts in three areas: course core content, teaching methods, and course interaction media. In addition to an introduction to each of these areas in flux, this paper provides a more...

Surveying the history of the first thirty years of assessment of negotiation students, the authors find a great deal of creativity, but also a great deal of illogic. To set the stage for the detailed chapters which follow, the authors analyze the multiple purposes behind assessment, and outline...

The authors first review the research indicating that what most negotiating advice focuses on—what should be said or written, and how, and when—amounts to about 7% of communication. The other 93% is nonverbal....and is mostly ignored by proponents of better negotiation. They then set out to...

“Never!” That’s the typical reply, says the author, when he queries a negotiator about negotiating through text messages. Not so fast, Ebner says — look closely at how your day goes and how your various forms of communication fit together, and you may well find yourself already handling...

This chapter addresses a tool which has crept up on negotiators. Videoconferencing for negotiation was first hailed long ago with certain expectations: high quality video at high cost, to be used for negotiation between business teams in expensively equipped conference rooms. But now, these...

This paper discusses the ways in which people have changed over the past few decades, largely owing to the influences of being increasingly immersed in a technological world. Our daily patterns, as well as the way we go about tasks at home and on the job have significantly changed. The...

This article is based on a provocative conversation between Andrea Kupfer Schneider, Noam Ebner, and David Matz as they drove to the airport following the University of Missouri’s symposium, Moving Negotiation Theory From the Tower of Babel Toward a World of Mutual Understanding. After a...