One of the sectors that gained most of the boost in ICT developments is the call centres sector. The focus in this paper is on spatial diffusion patterns of call centres in the Netherlands. The number of call centres has increased rapidly in the last decade and it seems that impacts of call...

With the advent of the era of mass migration in Europe, the issue of cultural diversity (CD ) has gained increasing social and political interest. There is a changing and often contradictory relationship between immigration, the increasing CD as a result of migration, and the development of...