Network data envelopment analysis (DEA) concerns using the DEA technique to measure the relative efficiency of a system, taking into account its internal structure. The results are more meaningful and informative than those obtained from the conventional black-box approach, where the operations...

The conventional data envelopment analysis (DEA) models for measuring the relative efficiency of a set of decision making units (DMUs), without considering the operations of the component processes, often produce misleading results, and network models have thus been recommended. This paper...