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Empirical validity of Baldrige criteria: New Zealand evidence
Jayamaha, Nihal P.; Grigg, Nigel P.; Mann, Robin S. - In: International Journal of Quality & Reliability Management 25 (2008) 5, pp. 477-493
Purpose – The purpose of this paper is to empirically assess the validity of Baldrige Criteria for Performance Excellence (CPE) for New Zealand organisations and to identify methodological gaps. Design/methodology/approach – By means of data collected from a sample of 91 New Zealand...
Persistent link: https://www.econbiz.de/10014800481
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Validating the balanced scorecard framework for nonprofit organisations : an empirical study involving Australasian healthcare
Soysa, Ishani Buddika; Jayamaha, Nihal Palitha; Grigg, … - In: Total quality management & business excellence 30 (2019) 9, pp. 1005-1025
Persistent link: https://www.econbiz.de/10012199804
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Sustaining lean in SMEs : key findings from a 10-year study involving New Zealand manufacturers
Grigg, Nigel P.; Goodyer, Jane E.; Frater, Thomas G. - In: Total quality management & business excellence 31 (2020) 6, pp. 609-622
Persistent link: https://www.econbiz.de/10012256637