The authors use case study evidence from hospitals and auto parts manufacturers to investigate why employers used - and even increased their use of - temporary help agencies during a period of tight labor markets in the 1990s. In high-skill occupations, the evidence suggests employers paid...

In 1966, the philosopher Michael Polanyi observed, "We can know more than we can tell... The skill of a driver cannot be replaced by a thorough schooling in the theory of the motorcar; the knowledge I have of my own body differs altogether from the knowledge of its physiology." Polanyi's...

While the utopian vision of the current Information Age was that computerization would flatten economic hierarchies by democratizing information, the opposite has occurred. Information, it turns out, is merely an input into a more consequential economic function, decision-making, which is the...