Offshore outsourcing of business functions is widely practiced by firms in advanced economies. Although scholars have argued for various theoretical perspectives in explaining its nature and implications, a coherent explanation of how crucial factors that aid this growing phenomenon coevolve has...

Suboptimal satisfaction levels often exist among offshoring partners. Studies suggest that cultural differences may play a role. Many, however, continue to offer surface-level culture-based associations, with little attention paid to underlying processes. Offshoring's recent focus on...