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Adverse impacts of revealing the presence of "Artificial Intelligence (AI)" technology in product and service descriptions on purchase intentions : the mediating role of emotional trust and the moderating role of perceived risk
Cicek, Mesut; Gursoy, Dogan; Lu, Lu - In: Journal of hospitality marketing & management 34 (2025) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10015189070
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Service encounter value and online engagement behaviors
Zhang, Tingting (Christina); Zhang, Pei; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
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Is your restaurant worth the risk? : a motivational perspective on reviews' rating distribution and volume
Lu, Lu; Wu, Luorong; He, Zeya - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 8, pp. 1291-1317
Persistent link: https://www.econbiz.de/10012308072
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Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.; Hanks, Lydia; Dogru, Tarik; Lu, Lu - In: International journal of hospitality management 117 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014457824