Narrow search
Showing 1 - 6 of 6
Cover Image
(R)e-tail borrowing of party dresses : an experimental study
Hjort, Klas; Lantz, Björn - In: International journal of retail & distribution management 40 (2012) 12, pp. 997-1012
Persistent link: https://www.econbiz.de/10009672345
Cover Image
The impact of returns policies on profitability : a fashion e-commerce case
Hjort, Klas; Lantz, Björn - In: Journal of business research : JBR 69 (2016) 11, pp. 4980-4985
Persistent link: https://www.econbiz.de/10011589050
Cover Image
What's in the parcel locker? : exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia; Hellström, Daniel; Hjort, Klas - In: Journal of business research : JBR 88 (2018), pp. 421-427
Persistent link: https://www.econbiz.de/10011869863
Cover Image
Online purchase return policy leniency and purchase decision : mediating role of consumer trust
Oghazi, Pejvak; Karlsson, Stefan; Hellström, Daniel; … - In: Journal of retailing and consumer services 41 (2018), pp. 190-200
Persistent link: https://www.econbiz.de/10011808585
Cover Image
Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia; Shams, Poja; Hellström, Daniel; … - In: Journal of business research : JBR 101 (2019), pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Cover Image
Online retail experience and customer satisfaction : the mediating role of last mile delivery
Vakulenko, Yulia; Shams, Poja; Hellström, Daniel; … - In: The international review of retail, distribution and … 29 (2019) 3, pp. 306-320
Persistent link: https://www.econbiz.de/10012209282