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~subject:"Online retailing"
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Online retailing
China
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Innovation
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Qualitätsmanagement
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Service quality
27
Dienstleistungsqualität
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Managers
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Mass Customization
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Zhang, Min
9
He, Zhen
4
Wang, G. Alan
3
He, Shuguang
2
Li, Yiwei
2
Li, Yuzhuo
2
Qin, Fang
2
Dai, Xujing
1
Deng, Yujia
1
Eckert, Andrew
1
Guo, Yan
1
Huang, Lili
1
Le, Wei
1
Luo, Cheng
1
Qi, Yinan
1
Ren, Xingyao
1
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1
Wang, Alan G.
1
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1
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1
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1
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1
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International journal of consumer studies
1
International journal of production economics
1
Journal of operations management
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing and consumer services
1
Journal of service theory and practice
1
Journal of service theory and practice : JSTP
1
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
1
The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management : research, policies, practice
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ECONIS (ZBW)
11
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1
E-service quality perceptions : an empirical analysis of the Chinese e-retailing industry
Zhang, Min
;
Huang, Lili
;
He, Zhen
;
Wang, Alan G.
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1357-1372
Persistent link: https://www.econbiz.de/10011528320
Saved in:
2
An empirical investigation of service recovery in e-retailing : an operations management perspective
Zhang, Min
;
Dai, Xujing
;
He, Zhen
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
3
,
pp. 348-367
Persistent link: https://www.econbiz.de/10011305994
Saved in:
3
How perceived attributes of livestreaming commerce influence customer engagement : a social support perspective
Qin, Fang
;
Le, Wei
;
Zhang, Min
;
Deng, Yujia
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10014301931
Saved in:
4
The impact of live video streaming on online purchase intention
Zhang, Min
;
Qin, Fang
;
Wang, G. Alan
;
Luo, Cheng
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 656-681
Persistent link: https://www.econbiz.de/10012260322
Saved in:
5
C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min
;
Wang, Lu
;
Li, Yiwei
;
Wang, G. Alan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
Saved in:
6
Using neutral sentiment reviews to improve customer requirement identification and product design strategies
Zhang, Min
;
Sun, Lin
;
Wang, G. Alan
;
Li, Yuzhuo
;
He, …
- In:
International journal of production economics
254
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013461611
Saved in:
7
Beyond presence : creating attractive online retailing stores through the cool AR technology
Zhang, Min
;
Li, Yiwei
;
Li, Yuzhuo
;
Ren, Xingyao
- In:
International journal of consumer studies
47
(
2023
)
3
,
pp. 1139-1156
Persistent link: https://www.econbiz.de/10014250722
Saved in:
8
An empirical examination of clustering and dispersion within Canadian shopping centers
Eckert, Andrew
;
He, Zhen
;
West, Douglas S.
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 625-633
Persistent link: https://www.econbiz.de/10010128282
Saved in:
9
Quality differentiation and e-tailer's choice between reselling and agency selling
Wang, Le
;
He, Zhen
;
He, Shuguang
- In:
Managerial and decision economics : MDE ; the …
44
(
2023
)
6
,
pp. 3518-3536
Persistent link: https://www.econbiz.de/10014340998
Saved in:
10
Webrooming or showrooming? : the moderating effect of product attributes
Guo, Yan
;
Zhang, Min
;
Wang, Valerie Lynette
- In:
Journal of research in interactive marketing : …
16
(
2022
)
4
,
pp. 534-550
Persistent link: https://www.econbiz.de/10013536255
Saved in:
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