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Critical success factors of internet shopping : the case of Japan
Atchariyachanvanich, Kanokwan; Okada, Hitoshi; … - In: E-business and telecommunications : 4th international …, (pp. 98-109). 2008
Persistent link: https://www.econbiz.de/10003802884
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Customer portfolio management in e-commerce : an analytical model for optimization
Sackmann, Stefan; Kundisch, Dennis; Ruch, Markus - In: Management research review 33 (2010) 5/6, pp. 617-634
Persistent link: https://www.econbiz.de/10003991424
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Integrating management of customer value and risk in e-commerce
Ruch, Markus; Sackmann, Stefan - In: Information systems and e-business management : ISeB 10 (2012) 1, pp. 101-116
Persistent link: https://www.econbiz.de/10009531663
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Customer-specific transaction risk management in e-commerce
Ruch, Markus; Sackmann, Stefan - In: Value creation in e-business management : 15th Americas …, (pp. 68-79). 2009
Persistent link: https://www.econbiz.de/10003866936