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Customer purchase forecasting for online tourism : a data-driven method with multiplex behavior data
Chen, Shui-xia; Wang, Xiao-kang; Zhang, Hong-yu; Wang, … - In: Tourism management : research, policies, practice 87 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012648399
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Exploring dynamic effects on classifying service quality attributes under the impacts of COVID-19 with evidence from online reviews
Nie, Ru-xin; Chin, Kwai Sang; Tian, Zhang-peng; Wang, … - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 159-185
Persistent link: https://www.econbiz.de/10013546039
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Hotel selection driven by online textual reviews : applying a semantic partitioned sentiment dictionary and evidence theory
Nie, Ru-xin; Tian, Zhang-peng; Wang, Jian-qiang; Chin, … - In: International journal of hospitality management 88 (2020), pp. 1-16
Persistent link: https://www.econbiz.de/10012293833
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Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction : a case study of the Haodf website
Chen, Zi-yu; Xiao, Fei; Wang, Yi-ting; Wang, Ya-nan; … - In: Journal of the Operational Research Society 75 (2024) 5, pp. 841-859
Persistent link: https://www.econbiz.de/10014555766