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Online retailing
Consumer behaviour
7
Konsumentenverhalten
7
Services
4
Classification
3
Online-Handel
3
USA
3
United States
3
Brand
2
Cross‐cultural management
2
Customer satisfaction
2
Dimensional measurement
2
Luxury
2
Luxury goods
2
Luxusgüter
2
Markenartikel
2
Risikopräferenz
2
Risk attitude
2
Selbstbedienung
2
Self-service
2
Service quality
2
Vereinigte Staaten
2
2010-2012
1
Air transport
1
Air transport policy
1
Arbeitsteilung
1
BLI
1
Beschwerdemanagement
1
Betriebliche Wertschöpfung
1
Betriebskontrolle
1
Bewertung
1
Beziehungsmarketing
1
Brand image
1
Brand management
1
Bus transport
1
Business start-up
1
Busverkehr
1
China
1
Comparison
1
Complaint management
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Cunningham, Lawrence F.
3
Gerlach, James
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Harper, Michael D.
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Kellogg, Deborah L.
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Hazarika, Bidyut B.
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Information systems and new applications in the service sector : models and methods
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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ECONIS (ZBW)
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Perceived risk for multiple services in the consumer buying cycle
Cunningham, Lawrence F.
;
Gerlach, James
;
Harper, Michael D.
- In:
International journal of information systems in the …
1
(
2009
)
4
,
pp. 33-49
Persistent link: https://www.econbiz.de/10003900375
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2
Perceived risk for multiple services in the consumer buying cycle
Cunningham, Lawrence F.
;
Gerlach, James
;
Harper, Michael D.
- In:
Information systems and new applications in the service …
,
(pp. 309-323)
.
2011
Persistent link: https://www.econbiz.de/10009124068
Saved in:
3
The role of service recovery in online privacy violation
Hazarika, Bidyut B.
;
Gerlach, James
;
Cunningham, Lawrence F.
- In:
International journal of e-business research : an …
14
(
2018
)
4
,
pp. 1-27
Persistent link: https://www.econbiz.de/10011941255
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